Unsuccessful Delivery or Pick Up

Only 1 attempt to deliver will be made on the date and time you have specified. If the delivery is unsuccessful Kusina ni Maria reserves the right to cancel your order without a refund. Unsuccessful deliveries may be caused by, but not limited to, no-show for pick ups, no recipient at the delivery location, no road access to the address provided, unsuccessful contact attempts by the delivery personnel.

Cancellations

All orders are considered final and cannot be modified or canceled once the order is placed. Please make sure everything is in correct before checking out.

Damaged or Spoiled Orders

Once an order is accepted it is deemed satisfactory. All our products have a short shelf life, if there is any issue with your order please contact us immediately so that we can evaluate the issue and make it right. You can contact us at 0917-562-5493, 0917-0998-531-9373 or kusinanimaria1@gmail.com. We will not require the items to be returned but may ask for photos or more information. If we do find that order quality is not acceptable compensation for your order or part of your order will be made. The form of compensation will be determined on a case to case basis.